Overview

A leading financial institution in the Pacific region approached us with a major operational challenge:

“Our teams spend hours on reconciliations, KYC checks, and regulatory reporting. Manual effort slows us down, costs are rising, and compliance risk keeps growing.”

The bank’s back-office operations were heavily reliant on manual processes, increasing the risk of human error, compliance lapses, and delayed service delivery.

Instead of applying fragmented automation fixes, we deployed a UiPath-powered Automation POD team — a dedicated cross-functional team designed to modernize and automate core banking workflows with speed, accuracy, and scalability.

Industry

Banking

Timeline

Ongoing

Services

Design, Development, and Deployment

Achievements
50%
Faster Customer Onboarding
3×
Improvement in Compliance Accuracy
40% Reduction in Back-Office Operational Effort.
2× Increase in Operational Scalability.
Strengthened Risk & Compliance Posture.
60% Faster Reconciliation Cycles.
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Project Challenges
Challenges

Time-intensive manual KYC and reconciliation processes.

Challenges

High operational costs due to repetitive tasks.

Challenges

Growing compliance risk from manual checks and fragmented reporting.

Challenges

Lack of visibility and traceability in audit and workflows.

Limited scalability to handle future service expansions.

How We Helped

Our Approach

VITA’s Automation POD team was tailored to address the bank’s unique operational bottlenecks. Combining expertise in UiPath RPA, process orchestration, and compliance automation:

Phase 1
Automated KYC validation and onboarding workflows for faster customer setup.
Phase 2
Streamlined reconciliation and reporting with rule-based bots.
Phase 3
Implemented end-to-end audit tracking for transparency and compliance readiness.
Phase 4
Enabled real-time performance dashboards for business and compliance teams.
Phase 5
Built a scalable automation framework to extend automation to other banking functions.

Each automation sprint was data-driven, ensuring every implementation delivered measurable impact aligned with business KPIs. Re-usable components enabled quick replication of automation across KYC, lending, payments, and reconciliation units.

100%
Audit Traceability
35%
Direct Cost Savings
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Tangible Results, Real Business Value

Within months of automation deployment, the bank achieved significant operational transformation:

70% Fewer Manual Touchpoints in Reporting.
Strengthened Risk & Compliance Posture.
Real-Time Visibility for Business & Compliance Teams.
24×7 Continuous Processing.
Future-Ready Automation Framework.
24×7
Continuous Processing
100%
Digital Audit & Reporting Trails

Operational Agility. Regulatory Confidence. Customer Trust.

That’s the power of intelligent banking automation — transforming processes to deliver lasting value and resilience.
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VITA Solutions is a next-generation AI company helping enterprises adopt, scale, and govern artificial intelligence responsibly. We provide end-to-end services, industry-specific solutions, and unified platforms — enabling CIOs, data leaders, and legal teams to adopt and govern AI with confidence, speed, and compliance.

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+91-8482810503
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